3333b's Privacy Policy

3333b is an online casino and betting platform operated for players in Bangladesh. We believe that the security of your personal information is one of our most important responsibilities. This privacy policy describes how we collect your personal information, the purposes for which we use it, who we share it with, and the steps we take to keep your information secure.

This policy applies when you visit our website (3333b.lat), create an account, play games, place bets, carry out transactions, or contact our customer support. This platform is intended only for users aged 21 and above.

3333b may collect your information from various sources. We use this information to provide you with the best possible service and to ensure the security of the platform.

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Username and password
• Payment method details — bKash, Nagad, Rocket, or Upay account number
• Documents submitted for identity verification
• Messages and information you provide when contacting customer support

2.2 Automatically Collected Information

• IP address and geographic location (approximate)
• Browser type, operating system, and device identifier
• Login times, page view history, and session information
• Data collected through cookies and similar tracking technologies
• Gaming activity, betting history, and transaction records

2.3 Payment-Related Information

We collect information about your financial transactions, including deposit and withdrawal amounts, transaction dates and times, and reference numbers from mobile banking methods. Complete records of all transactions with a minimum deposit of ৳300 and a minimum withdrawal of ৳500 are retained.

Your information is used only for specific and legitimate purposes. 3333b never uses your personal information for unnecessary purposes.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To ensure gaming, betting, and payment processing.
• Financial Transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: To resolve your issues through 24/7 live chat and email.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Responsible Gaming: To monitor unusual gaming behaviour and help protect you.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To review the user experience and improve service quality.
• Communications: To inform you of important notices, policy changes, and account-related updates.

3333b uses cookies and similar technologies on our website. Cookies are small text files stored on your device that record information about your visit.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for the basic operation of the platform.
• Functional Cookies: To remember your preferences, language selection, and settings.
• Analytical Cookies: To monitor site usage and improve services.
• Security Cookies: To detect fraudulent activity and protect accounts.

You have the option to manage cookies through your browser settings. However, disabling essential cookies may prevent some important platform features from working.

3333b does not sell or rent your personal information to third parties. However, limited information sharing may be necessary in certain circumstances.

5.1 Service Providers

We may share limited information with trusted third parties who assist in operating our services, such as payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and security services. These providers work only in accordance with our instructions and in line with this policy.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, requests from government authorities, or applicable laws.

5.3 Fraud Prevention

Information may be shared with relevant authorities to assist in investigating money laundering, fraud, or any other illegal activity.

5.4 Business Transfers

In the event of a business merger or asset transfer, your information may be transferred — however, the new controller will also be required to uphold the same privacy standards.

3333b takes industry-standard technical and organisational measures to keep your information secure.

• SSL Encryption: All data transmitted between you and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Data Storage Security: Stored information is kept in encrypted databases and protected from unauthorised access.
• Access Controls: Only authorised staff can access specific data, and logs of all access are retained.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Password Hashing: User passwords are never stored in plain text — only encrypted hashes are retained.
• Fair Play Assurance: Regular audits are conducted to ensure the integrity of gaming data.

While we take every possible security measure, no technical system is completely impenetrable. We therefore ask you to use a strong password and keep your account details confidential.

3333b does not retain your personal information for longer than necessary. The retention period depends on the type and purpose of the information.

• Active Accounts: All information will be retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Financial Records: Transaction information may be retained for an extended period in accordance with financial regulations.
• Fraud Prevention: Information required for security purposes may be retained for an extended period.

Once the designated period has ended, information is securely deleted or anonymised so that your identity can no longer be identified.

You have certain important rights regarding your personal information, which 3333b respects.

8.1 Right to Access

You may request to know what information we hold about you. We will provide this information to you within a reasonable time.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information retained to meet legal obligations or for legitimate business purposes may not be possible to delete.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes, particularly in the case of marketing communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our customer service team. We provide support in both Bengali and English.

3333b is an adults-only (21+) platform. We do not knowingly collect or process information from anyone under the age of 21. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.

We take steps to verify age during the account verification process. If you believe a minor is using an account on our platform, please let us know.

Our platform uses software from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. The privacy policies of these third parties apply to their own services, and 3333b is not responsible for them.

Payment service providers such as bKash, Nagad, Rocket, and Upay operate under their own privacy policies. We share only the limited information necessary to complete transactions with them.

3333b reserves the right to update this privacy policy from time to time. For significant changes, we will notify you by email or through a platform notification. The date of the updated policy will be noted at the top of the page.

Continuing to use our platform after an update will be taken as your agreement to the revised policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. The 3333b customer service team is available seven days a week, 24 hours a day.